Order Processing, Cancellation & Returns Policy
Returns & Exchange Policy
At Rupees599.com, we are committed to offering high-quality products at the best possible prices. To keep our prices affordable for all customers, we operate a strict No Returns & No Exchanges Policy.
No Returns or Exchanges
We do not accept returns or exchanges for any of the following reasons:
- Change of mind
- Incorrect size ordered
- Colour preference
- Style preference
- Item no longer required
- Any other customer-related reason
We encourage all customers to carefully review the product description, size guide, and order details before completing their purchase.
Exceptions
Returns, exchanges, or replacements will only be accepted if the error was made by Rupees599.com. This includes:
- You received the wrong item.
- You received the wrong size that differs from what was ordered.
- You received a product with a manufacturing defect or damage that occurred before delivery.
In such cases, please contact our customer support team within 48 hours of receiving your order and provide:
- Your order number
- Clear photographs of the item received
- A brief description of the issue
Once the issue has been reviewed and verified, we will arrange a replacement or provide an appropriate resolution at no additional cost to you.
Important Conditions
- Claims submitted after 48 hours of delivery may not be accepted.
- Items must be unused, unwashed, and in their original condition with all tags
How do I cancel my order?
For cancellations, you can contact us by phone at 0117508032 (available from 9:00 AM to 5:00 PM on weekdays) or by email at
[email protected].
Please note that order cancellations must be requested before the order is dispatched from the Rupees599 warehouse.
Orders are typically handed over to the courier within one business day of being placed. To ensure a smooth cancellation process, we kindly request that you notify us within 4 hours of placing your order.
To process your cancellation request, please provide the following details:
- Order Number
- Order Date
Once an order has been dispatched to the courier, it cannot be cancelled.
Thank you for your understanding and cooperation.
Order Processing
- Orders are processed within 1 business day after payment confirmation, excluding weekends and holidays. Once your order is shipped, you will receive a confirmation email with tracking information.
- For expedited or express shipping options, we prioritize your order to ensure the fastest delivery possible.
Tracking Order
Click here to track your order